Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "Player", "you") and wnph ("wnph", "we", "us", "our"), the operator of the online gaming platform accessible at wnph.org. By creating an account, logging in, making a deposit, or otherwise accessing or using any service offered on the wnph platform, you acknowledge that you have read, understood, and unconditionally agree to be bound by these Terms, our Privacy Policy, and any other policies, rules, or guidelines published on wnph.org from time to time.

If you do not agree to these Terms in their entirety, you must immediately cease using the wnph platform and close your account. Your continued use of the platform following any amendment to these Terms constitutes acceptance of the revised Terms.

2. Eligibility and Account Registration

To open and maintain a wnph account, you must satisfy all of the following eligibility requirements:

• You must be at least 21 years of age. wnph strictly prohibits the use of its platform by individuals under 21 years of age, in accordance with Philippine law and PAGCOR regulatory requirements.
• You must be physically located in the Republic of the Philippines at the time of registration and during gameplay, or in a jurisdiction where accessing online gaming services is lawful.
• You must not be an existing holder of another wnph account. Each individual is permitted to hold only one (1) account. Multiple accounts held by the same individual are subject to immediate suspension and forfeiture of associated balances.
• You must not be a current employee, officer, director, or affiliate of wnph, nor an immediate family member of any such person.
• You must provide accurate, complete, and current information during registration, including your full legal name, date of birth, residential address, email address, and Philippine mobile number.
• You must not be self-excluded or have been previously permanently excluded from wnph or any other PAGCOR-regulated gaming platform.

wnph reserves the right to request identity verification documents at any time, including but not limited to a valid government-issued Philippine ID (PhilSys, passport, driver's license, or UMID), proof of address, and proof of payment method ownership. Failure to provide requested documentation within the specified timeframe may result in account restriction or closure.

3. Account Security and Responsibilities

You are solely responsible for maintaining the confidentiality of your wnph account credentials, including your username, password, and any two-factor authentication codes. You agree to:

• Not share your account credentials with any third party under any circumstances.
• Immediately notify wnph customer support if you suspect unauthorized access to your account.
• Ensure that any device used to access wnph is adequately secured with appropriate access controls.
• Log out after each session, particularly when using shared or public devices.

wnph will not be held liable for any loss or damage arising from your failure to maintain account security. Any activity conducted through your account shall be deemed to have been authorized by you, unless you have notified us of unauthorized access prior to the activity in question.

4. Deposits, Withdrawals, and Payments

All monetary transactions on the wnph platform are denominated in Philippine Peso (PHP). Supported deposit and withdrawal methods include GCash, PayMaya, BPI, BDO, Metrobank, and USDT (subject to availability).

• Deposits: Deposits are credited to your wnph wallet upon successful confirmation from the payment provider. wnph does not accept cash, cheques, or third-party payment instructions.
• Withdrawals: Withdrawal requests are processed subject to completion of identity verification and satisfaction of any applicable wagering requirements. wnph processes withdrawals 24/7; however, actual receipt of funds is subject to the processing timelines of the relevant payment provider.
• Transaction Limits: Minimum and maximum deposit and withdrawal limits apply and are displayed in your account dashboard. These limits may be adjusted based on your account verification status and player tier.
• Anti-Money Laundering: wnph is obligated to comply with applicable anti-money laundering (AML) regulations. You agree that your funds originate from legitimate sources. wnph may request source-of-funds documentation where required by law or regulation.
• Chargebacks: Initiating a chargeback or dispute with your payment provider in respect of a deposit made to your wnph account is a breach of these Terms and may result in immediate account suspension and referral to relevant authorities.

5. Bonuses and Promotions

wnph may, at its sole discretion, offer bonuses, free spins, cashback awards, and other promotional benefits to eligible players. All bonuses and promotions are subject to the following general conditions, as well as any specific terms published with each individual offer:

• Bonus offers are available to eligible wnph account holders only. Unless otherwise stated, welcome bonuses are available to new players on their first qualifying deposit only.
• All bonuses are subject to wagering requirements. The applicable wagering multiplier and eligible games will be stated in the specific promotion terms. Wagering requirements must be met before bonus-derived winnings can be withdrawn.
• wnph reserves the right to amend, suspend, or withdraw any bonus or promotional offer at any time without prior notice.
• Any attempt to abuse, exploit, or circumvent bonus terms — including through the use of multiple accounts, coordinated play, or systematic wagering strategies designed to extract bonus value — will result in forfeiture of the bonus and any associated winnings, and may result in account closure.
• Bonuses and promotional winnings may not be transferred between accounts.

6. Gameplay Rules and Prohibited Conduct

All games on the wnph platform are governed by specific game rules published within each game interface. In addition to individual game rules, you agree not to engage in any of the following prohibited conduct:

• Using software, bots, scripts, or any automated system to interact with the wnph platform or manipulate game outcomes.
• Colluding with other players to gain an unfair advantage in any game, particularly in live poker or table game variants.
• Exploiting software errors, glitches, or vulnerabilities. Any winnings derived from a technical error are void and subject to reversal.
• Engaging in any form of money laundering, fraud, or any other illegal activity through the wnph platform.
• Providing false or misleading information to wnph at any stage of your account registration or verification process.
• Accessing wnph from a jurisdiction where online gaming is prohibited by law without disclosure to wnph.

wnph reserves the right to void bets, reverse transactions, and close accounts where prohibited conduct is identified. Decisions made by wnph in this regard are final.

7. Intellectual Property

All content, design elements, software, trademarks, logos, and intellectual property on the wnph platform are owned by or licensed to wnph and are protected by applicable Philippine and international intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the wnph platform for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works of, or publicly display any content from the wnph platform without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by applicable law, wnph, its directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the wnph platform, including but not limited to loss of winnings, loss of data, loss of goodwill, or loss of profits.

wnph's total aggregate liability to you in respect of any single claim arising under these Terms shall not exceed the amount deposited by you into your wnph account in the thirty (30) days preceding the event giving rise to the claim.

wnph does not warrant that the platform will be available without interruption, error-free, or free from technical faults. Scheduled maintenance and unplanned outages may occur. wnph shall not be responsible for losses arising from platform unavailability.

9. Responsible Gaming and Self-Exclusion

wnph is committed to promoting responsible gaming. We strongly encourage all players to gamble within their means and to treat gaming as entertainment rather than a source of income. The following responsible gaming tools are available to all wnph account holders:

• Deposit Limits: Set daily, weekly, or monthly deposit limits from your account settings.
• Session Time Reminders: Receive notifications after a specified period of continuous play.
• Cooling-Off Period: Temporarily suspend access to your account for a defined period (24 hours to 6 weeks).
• Self-Exclusion: Permanently close your wnph account and self-exclude from the platform. Self-exclusion requests are irrevocable for the minimum exclusion period selected. Contact wnph support to initiate self-exclusion.

wnph enforces strict age verification. Players must be 21 years of age or older to hold an account. If you believe a minor has accessed the platform, please contact our support team immediately. For further guidance, visit our Responsible Gaming page.

10. Termination and Suspension

wnph reserves the right to suspend, restrict, or terminate any player account at any time, with or without notice, for any of the following reasons:

• Breach of these Terms or any other wnph policy.
• Failure to complete identity or payment method verification within the required timeframe.
• Reasonable suspicion of fraudulent activity, money laundering, or other illegal conduct.
• Receipt of a chargeback instruction from your payment provider.
• Regulatory requirement or court order.

Upon account closure (whether initiated by you or by wnph), any remaining verified balance — net of any bonus funds that have not met wagering requirements — will be returned to you via your registered payment method, subject to completion of any outstanding verification requirements.

11. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall first be submitted to wnph's internal dispute resolution process. You may contact our support team to initiate a formal complaint. wnph will acknowledge your complaint within two (2) business days and provide a substantive response within ten (10) business days.

If a dispute is not resolved through the internal process, the parties agree to submit to the non-exclusive jurisdiction of the competent courts of the Philippines.

12. Amendments to These Terms

wnph reserves the right to amend these Terms at any time. Material changes will be notified to registered players via email to the address on file and/or by prominent notice on the wnph platform. Continued use of the platform following the publication of revised Terms constitutes your acceptance of the changes. We recommend that you review these Terms periodically. The most current version of these Terms is always available at wnph.org/terms-conditions.

13. Contact and Support

For questions regarding these Terms, or for any account-related query, please contact the wnph support team:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week via the wnph platform
• Support hours: 24/7, including Philippine public holidays

All communications with wnph support may be recorded for quality assurance, compliance, and dispute resolution purposes.